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Interim Staffing

Join the growing list of institutions that have relied on CIS to keep their international doors open.

The Challenge

A large, public institution was utilizing an outdated, paper, application process that needed a complete overhaul. Operating in seven different locations, the main office was finding that their seven leaders each managed their programs differently. This made it extremely difficult to stay on top of program needs, budgets and health & safety concerns. They needed help identifying ways to simplify and standardize the process and insights into the best CRM system to use to move away from paper processing. During this streamlining process, the program coordinator responsible for processing applications gave their notice to leave.

The Solution

By connecting with all program leaders, the consultants identified ways to standardize the process without leaders feeling disconnected or losing any ownership of their programs. The consulting team also identified the best system that could manage their students all the way from lead to alumni stage. The consulting team was brought in on a short-term, interim status to help during the fall term while they conducted a search. They ended up using our interim staff for an entire year to implement all of our recommendations and to onboard the next new hire.

Results & Outcomes

The interim staffing solution allowed this institution to successfully run their programs and move forward with daily operations, despite losing a crucial team member. Having interim staff in place also gave them time and space to consider the right candidate for the position and not have to make a hiring decision too quickly.