Airport Pickup

Airport pickup is included in the CIS Abroad program fee, but we cannot guarantee airport pickup for anyone who arrives outside of the designated arrival times. To help us make sure we meet you at the airport, please enter your flight information into your portal.

Your pickup team will meet you at the airport, but not in baggage claim or before you have gone through customs and/or immigration. You will be met outside of these areas after you exit customs/immigration – at “Arrivals,” and will then be transferred to your housing.

Limerick Programs: The University of Limerick (UL) will meet you outside of these areas after you exit customs/immigration. UL will then transfer you to your housing. Expect the UL team to be waiting for you in bright yellow t-shirts!

Your bags may decide to take a later flight (don’t panic). If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.

If your flight is delayed, please make sure to call the CIS Abroad Emergency phone so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.

A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.

For extra information on airports around the world, including maps and estimated arrival times, check out the website